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These are excerpts from letters received from real patients treated at Fertility C.A.R.E. by Dr. Tolice.
Dr Trolice & Staff
I had my first visit on November 3rd and I want to thank everyone that I encountered for the professionalism and understanding. The nurses were wondeful and I enjoyed the resident, Jane.
I was going to cancel my appt as I am moving at the end of the year but one of the ladies that answers the phone convinced me to keep the appt. I am so glad she did that.
Dr Trolice help alleivate my concerns and my fears. He made the next few months seem very fearless and very "typical".
Thank you very much for everything
Kristie
HI! I have been a patient of Dr. Trolice's for the past year and he is wonderful! Although I have gone through several IUI's I am now at the beginning of an IVF cycle and have all the confidence in the world in him and his staff. You are in good hands.
If can honestly say that he takes the time to listen and to respond to each person individually, he truly cares about his patients. I wouldn't want anyone else to be my doctor.
Dr. Trolice:
Thank you for making my wife and I feel comfortable on our first visit yesterday. We really appreciate the amount of time and personal care you took to invite us to be a part of your family.
As you know, coping for families with infertility issues is challenging and from the onset, Janice and I felt your compassion and sense of understanding. We are ready to take up the challenge and to work as a team to test God's will. Whether we are blessed enough to bring a child into this world or not, we will always remember the day you gave us hope.
Sincerely,
Janice & Sal
I highly recommend Dr. Mark Trolice because of his dedication, caring and compassion. He is one doctor who knows his patients by name, will call you right back and takes the time to explain treatment in laymenterms what process your treatment will take. I went through a successful surgery with him and am still pursuing my fertility treatments. Orlando, FL
Dear Dr. Trolice and Staff, From the bottom of our hearts, we'd like to thank you all for your time and effort put into helping us try to have a baby. As it turned out, the fertility route did not work for us, but no one can say we did not try! We have decided to try adoption, but We'll be forever grateful to all of you. Your caring ways made what could have been a very trying time into a pleasant experience. With all our thanks, Victoria & Anthony
Estimado Dr. Trolice,
I want to say "Thank you" for everything that you did for us during the past few months. We know that you and your staff have been excellent in the care and were always honest and up-front with everything, and that was something that we really appreciated.
Thank you for everything,
D&M
Dr. Trolice,
Seems like we have been through a lot in the past year and we want to say "Thank You" for all the care you have provided. You are a very talented doctor and we felt privileged to be a part of the Reproductive Health Institute. Even though our results seemed to improve with each new attempt, unfortunately the outcome of our 2nd IVF was heart breaking. I am sure those are the results that are not fun for you and your staff. However, our success rates are great and that can be attributed to your dedication to your patients and to your determination for success. We are so thankful for people like you who dedicate their careers to helping others. May God bless you for many years to come, and may all your patients get pregnant!!! Thank you!
Dear Dr. Trolice:
I just wanted to tell you how much I appreciate your kindness and compassion. I have seen a lot of "REs" in our infertility journey, but you by far are the best one in my opinion.
Thank you.
Dear Dr. Trolice,
I wanted to take this opportunity to thank you for attending the Resolve Support Group Meeting last August. I learned a lot from you and have referred several people to your practice. I know all your patients speak very highly of you. They respect the way you show you care and they respect your knowledge. I admire the way you have a complete range of services to include male factor and miscarriage evaluations. I know how you answered all our questions at the Resolve meeting.
I have contacted your office several times with different questions and your staff have all been helpful, warm and kind. They also really like working for you.
Dear Dr. Trolice,
How truly fortunate we are! Our week ten ultrasound showed both babies are doing very well. As you can imagine, they are two of the most beautiful sights we have ever seen.
We are extremely grateful to all of you for helping us achieve these miracles! It was also comforting to know we were in such caring and capable hands. You have enriched our lives and we appreciate your friendships.
This wonderful opportunity, blessing us with more children to love will always be cherished and looked forward to.
Dear Dr. Trolice:
I just wanted to let you know how much I appreciate everything that you have done for me. I realize how valuable your time is and it meant a great deal to me that you spent so much of your time discussing my situation. I value your opinion and experience.
Although I understand a lot about the medical aspect of my situation, because I am personally involved, I tend to be less objective. You really helped put my mind at ease. Your kindness and sincerity are to be commended.
Whatever happens in the future with my fertility, I will always remember your kindness. Thank you again for everything.
November 4, 2003
Dr. Trolice & Staff:
Happy Tuesday! I am a former patient of Dr. Trolice's. I went to his old office. On January 16 of last year, I gave birth to two beautiful, health baby girls.
They are 9 1/2 months old & they are incredible! Many times a day I thank God and Dr. Trolice for them! Almost every day they bring tears to my eyes. I love them so, so much. They are crawling all over the place, pulling up on things and sprouting teeth. They spend all day exploring. I am writing to say thank you for all the hard work you all do!! You are changing lives! So, have a great Tuesday. I will! I will be with my amazing gifts from god. Thank You, Thank You, Thank You!!!
Christine
Dr. Trolice and Staff:
It's been a blessing to come to a group of such wonderful, cheerful and supportive professionals. All of you have made this difficult journey easier, you bring smiles and joy when I feel helpless, and hopeless at times. Your support and personalities blend in so well when I am scared.
No matter what the outcome all of you have been great angels along the way. May you continue to be blessed with the compassion and care that you show and may the New Year bring happiness to all your families.
Thank you from the bottom of my heart.
It has been an honor having you as our doctor. There are very few who can be great physicians with a genuine care and concern for their patients, who also give us the feeling that we are not just patients but good friends. We are saddened to see you leave but we are also very happy for you and your wife. If makes life so much better when we are close to our family, to be surrounded by their love and support. They help us through the hard times and make the good times more joyful and special.
We know that you will be very successful in your new position and go on to help many couples to have children. Just be careful not to overwork! We wish you the best. We would like to send you a card occasionally and let you know when we have a baby. So, if that's okay with you, just send us your address when you get settled. Our address is on the card envelope. And you have our phone number if you need us for anything.
Thanks for everything!
August 29, 2002
Dr. Trolice and Staff:
I apologize for the tardiness of this letter. I am writing to express the overwhelming gratitude that Viktor and I feel towards you all. I have tried to write this letter many times and felt too emotional or that words were too inadequate to express our feelings to finish. I am pregnant, and for that we thank you from the bottom of our hearts. We struggled with infertility for nearly two years until you all helped our dreams come true. We know how grateful we should be that our struggle lasted for such a short time. During that time, that felt so much longer, we felt devastated, empty and like we were failures. But also during that time has come a great many lessons and gifts that have changed our lives for the better. I sometimes wondered why God wanted to deny us children. I know that he did not; he just knew that somebody had to carry this burden so he gave it to us. He gave it to us because he also gave us the support we needed to make it through. That is where you all come in. Your expertise, professionalism and impeccable methods deserve the highest honors. We knew with out a doubt that you had all the knowledge and equipment to make miracles happen. But we also know that it was the heart and soul that you put in your work that enabled it to happen.
Tanya, I have never looked so forward to handing over so much money to someone! How special you are. Your wise quote on the erase board was sometimes the only thing that let me make it to my car without crying. Thank you for knowing just what to say when my credit card was declined. I will never forget when you did the sign of the cross on my forehead during IVF. Thank you for that comfort.
Lori, You made us laugh! You were our other cheerleader getting up at the crack of dawn on your birthday to retrieve my eggs! You said it would be lucky and you were right. Please thank your daughter for us for making you a good breakfast that morning.
Dr. Trolice, Thank you for always remembering our names and taking the time to talk to use during appointments. I know your schedule is impossible and although you were busy you never seemed rushed. Thank you for employing such a wonderful staff. Thank you much for holding such high standards for yourself and your practice.
What an incredible job you all have. You have made our dream come true and we will remember you with gratitude for the rest of our lives. You all go above and beyond what is expected and that is special. Please thank your families from us. I know that when you were there on Saturdays and holidays with me, there were family members at home without you. I also know that when I called, usually late, it was your family that you had to excuse yourself from. So, thank them, thank them so much from us. I apologize that my words lack so much what we feel in our hearts. There is no adequate way to truly express how much you all have done for us and how you have changed our lives.
Let me tell you about the family that the children that you all helped bring into this world will have. We will love these children from the bottom of our hearts. We promise to create a safe, loving and accepting home environment. We will bring them up with respect for themselves and others. We will teach them about abundance and gratitude in life. We will teach them to love by leading an example. We will never be able to look at them without remembering the miracle that they are.
Finally, I wanted to tell you all about my first OBGYN appointment here. The doctor told me that I was to go to the ultrasound room and get an ultrasound. So in I went. The ultrasound tech was doing something with the machine and told me to hop up on the table. OK, I thought, I know how to do this, since I have done it enough at Dr Trolices'. But I thought it was strange that nobody shut the door. So, I figured, oh well, and started taking off my pants like I had done many times before with you all. So, here I was with my pants on the ground with the office door open and the tech turned around, a bit shocked and said, "You don't need to take off your pants." I had to laugh at myself.
Once again we want to thank you from the bottom of our hearts. We are anxiously awaiting these babies, busy creating a loving home for them. You all have helped complete our dream of a family and we promise to keep up our end of loving these precious miracles with all our hearts.
With much gratitude!
Tonya:
Thank you for your patience and understanding in this matter. Please share with Dr. Trolice that I am having a boy! So my husband has his little man, how wonderful! God has blessed us. We will be forever indebted to Dr. Trolice and his team. God has truly worked some miracles through him. I feel very fortunate to have had him as my doctor.
Comments From Infertility Message Boards About Fertility C.A.R.E:
Here is a sampling of messages posted on online infertility messages boards.
I just went to my first Drs appointment with a new RE on Monday. The experience was wonderful. He knew exactly what was going on. I had 3 inseminations a few years ago that all failed. He wants me to go back on the MET which my regular endo took me off of. He recommended ovarian drilling. We decided I would lose about 30-40lbs first. But he did not pick on me about my weight and even told me if I felt like I could not lose weight then I can tell him and then we will go from there. His name is Dr Trolice of FERTILITY CARE. He is located in Orlando. If you would like any other information let me know.
~Jennifer
This doctor is FANTASTIC. I went to him when he was located at Arnold Palmer Hospital. He even diagnosed and corrected my Husbands sperm problems!!!
EXCELLENT!!!!!!!!
~Stephanie 35
D/H Albert 27
I believe Dr Trolice is a great caring RE. He seems to know his stuff and is willing to try different approaches.
~Shelly
Date: 04-16-03 09:15
He opened his own practice - not affiliated with the hospital back in March.
Dr. Mark Trolice
Fertility C.A.R.E
Just for the heck of it, I called to ask when the next consultation appts. are and she said July. That isn't too bad.
Since this is a new office, I am not sure how everything will work. His success rates were very high....as I remember around 60%. But he now uses someone else's lab until he gets his own set up in the next year or so. As you know, a big part of success rate for MF is the lab because we are more likely to do ICSI.
But, I can tell you that this dr. has an incredible attention to detail. He is almost obsessive about each of his patients. When he first meets you, he talks about the impact infertility has on us mentally, and in fact, he either has, or is getting an IF psychologist for his staff. He says his goal is to get you pregnant on the first shot.
His success rates are very high on IVF - not sure about IUI though. With IVF we were quoted 60% chance of conception with one blastocyst, 80% chance of conception with two blastocysts, and 20% chance of multiples with two blastocysts.
One thing he talked about during my transfer (which took a really, really long time because my cervix is so strangely shaped...) is that he is very careful with the transfer. He likes to see no blood come back on the catheter. He goes very slowly. He says that blood on the catheter is a good sign that he hit the uterus wall...and when that happens, you are disturbing the lining. That *can* lead to a lower success rate.
Overall, he is the best dr. I have ever seen. During that long transfer, we had plenty of time to chat...and I mentioned some of the REs out there who are just insensitive and incompetent...that is when we talked about his obsessiveness. He said that while he would eventually like to hire another dr. in his practice, he didn't think it would help him as far as getting some time off. He wants to know every detail possible about his patients, and just couldn't leave that to another dr. even one he hand picks!
LOL - that must make him hard to work with, but a bonus for the patients!
I knew three people other than myself cycling with him during my cycle. three of us got pregnant (two of us with twins). The one who didn't had fibroids and other issues that impacted her transfer, and they think it was due to her not taking her baby aspirin as prescribed.
So as you can tell, I am a walking billboard for this dr. He remembers my name, he comes into the waiting room to introduce himself when he is running late, he reviews your chart before you get into the room, he lays out the facts of IF separately by male and female issues, and he is very concerned about your health. When I got uncomfortable during the trial transfer (okay, I mean I was crying - I did not want that catheter in there!) and he called me later to apologize for the discomfort!
Anyway - I think everyone should come see him. He is wonderful. And if you don't mind 3 cats, 3 dogs, and soon 2 babies, you can stay with us! LOL -
Michelle - 30 - stage 3 endo, DH - 38- low counts less than1% morph
If you are seeking a Doctor who is gentle, knowledgeable and kind, Dr. Trolice is it. My husband and I tried for many years to conceive on our own. When we met Dr. Trolice we were frustrated and desperate. Dr. Trolice gave us hope, as he calmly went over all of our options. Every encounter with Dr. Trolice and his staff was kind and professional. Infertility is such a personal issue and Dr. Trolice never treated us like a number. Thanks to Dr. Trolice and his team we have two healthy boys.AmyOcala, FL
HI! I have been a patient of Dr. Trolice's for the past year and he is wonderful! Although I have gone through several IUI's I am now at the beginning of an IVF cycle and have all the confidence in the world in him and his staff. You are in good hands.
If can honestly say that he takes the time to listen and to respond to each person individually, he truly cares about his patients. I wouldn't want anyone else to be my doctor.
Dear Dr. Trolice:
My husband and I would like to thank you again for taking so much time with us at our initial visit and thoroughly explaining our options. I felt so much relief afterwards and only regretted not having started off at your office.
Thank you again,
Stephanie
We can't thank you enough for the role you played in helping our daughter come into the world. You mean so much to us, and your professional, caring, encouraging and positive attitude along with your skills were just what we needed throughout our journey to parenthood. After we get over the overwhelming sleeplessness of first time parents, we'd love to bring Samantha by so that you can meet her. Hope you're doing well, and we thank God for you and your practice.
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